Watch Service & Restoration

Tell us the watch and the issue. We explain whether the work is suitable for independent service, the expected timing, and the written approval scope.

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How We Care for Your Watch

Service history affects a watch's condition, function, and value assessment. Each job begins with the issue, reference, and available service record; after physical diagnosis, the proposed work, component approach, tests, timing, and price are presented for written approval. Bedesten is not a brand-authorized service center. If a watch remains under manufacturer warranty or needs brand-specific equipment, consider the authorized service option first. Polishing, component replacement, and pressure testing are performed only when appropriate and approved in writing.

What We Service

Movement Service & Overhaul

Diagnosis may lead to disassembly, cleaning, lubrication, assembly, and regulation. Work performed and appropriate timing observations are stated in the service record.

Vintage Restoration

The preservation goal, acceptable component categories, and irreversible work are agreed before work begins. Known replacements are documented.

Case & Bracelet

Cleaning and careful detailing. Polishing is done only on request — preserving the case's original lines is critical to collector value.

Water-Resistance Testing

Gaskets, tube, and crown condition are assessed; pressure testing is performed only when suitable for the watch's construction and condition. The result is dated.

Dial, Hands & Crystal

Crystals and other components are researched against the reference and agreed component category. Return status for removed parts is written before work begins.

Service Report & Documentation

The work order records work performed, components fitted and returned, and dated results of tests that were actually completed.

How It Works

  1. 1.Send photos of your watch and describe the issue via WhatsApp +90 532 327 88 26
  2. 2.Receive an initial suitability response; firm scope and price follow physical diagnosis
  3. 3.Confirm the accepted handover or shipping method and transport responsibility in writing
  4. 4.Approve a work order stating the procedure, component categories, price, and expected timing
  5. 5.Collect the watch with a record of work, components, and the tests that were performed
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Frequently Asked Questions

Are you a brand-authorized service center?+

No. Bedesten coordinates independent service and is not authorized by the manufacturers. If your watch is under manufacturer warranty or requires brand-specific work, consider the authorized service option first.

Do you service watches not bought from Bedesten?+

We can assess watches not bought from Bedesten. Acceptance is case by case and depends on the maker, caliber, component access, condition, and requested work.

How long does a service take?+

Timing depends on diagnosis, caliber, component access, approved work, and testing. An estimate is stated in the work order after physical review and updated for approval if new findings change it.

Does polishing reduce value?+

Excessive or repeated polishing softens the case's original lines and can reduce collector value. That is why we never polish without your request — and for vintage watches we usually advise against it entirely.

What happens to replaced parts?+

The return status of removable components is stated in the work order. Some component exchange programs retain the old part; any such condition should be disclosed before approval.

How much does a service cost?+

Photographs can support initial triage; a firm price depends on physical diagnosis, caliber, component needs, and test scope. Approved work and price are written in the work order. If additional work is found, a new approval is requested before continuing.